Legal
Privacy Policy
Your privacy is fundamental to our relationship. This policy explains how we collect, use, and protect your information.
Last updated: November 2024
Information We Collect
We collect information you provide directly to us, including when you create an account, submit an inquiry, request membership, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.
We do not sell, trade, or otherwise transfer your personal information to third parties. Your privacy is paramount to our service.
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and fulfill your requests
• Send you technical notices and support messages
• Respond to your comments and questions
• Communicate with you about services, offers, and events
We treat all member communications and travel arrangements with the utmost confidentiality.
Information Security
We implement appropriate technical and organizational measures to protect the security of your personal information. We use encryption, secure servers, and strict access controls to safeguard your data.
Our staff are bound by strict confidentiality agreements, and access to personal information is limited to those who require it to perform their duties.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Upon request, we can provide you with a copy of your personal data or delete your information from our systems, subject to any legal retention requirements.
Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
To exercise any of these rights, please contact us at privacy@noctistravel.com.
International Transfers
As a global organization with offices in multiple jurisdictions, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
privacy@noctistravel.com
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.